Legal & Trust
Transparency about how we handle your information and our terms of service.
Privacy Policy
Last Updated: December 2024
Information We Collect
When you submit an inquiry through our website, we collect the information you provide, including:
- Company name and industry
- Contact name and email address
- Phone number (if provided)
- Information about your security concerns and environment
How We Use Your Information
We use the information you provide to:
- Respond to your inquiry and provide requested services
- Prepare proposals and scope documents
- Communicate about ongoing engagements
- Improve our services
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only:
- With your consent
- To comply with legal obligations
- To protect our rights and safety
Data Security
We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure.
Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
Cookies
This website uses minimal cookies necessary for functionality. We do not use tracking cookies or third-party analytics that collect personal information.
Contact
For privacy-related inquiries, contact us at privacy@ecsvault.com
Terms of Service
Last Updated: December 2024
Services
Elevate Cyber Solutions ("ECS") provides cybersecurity consulting services including security assessments, remediation projects, and automation services. Specific services, deliverables, and terms are defined in individual engagement agreements.
Engagement Terms
All consulting engagements are governed by a separate Statement of Work (SOW) or engagement letter that outlines:
- Scope of services
- Timeline and milestones
- Pricing and payment terms
- Deliverables
- Confidentiality requirements
Confidentiality
We treat all client information as confidential. Information shared during assessments and engagements is protected by our standard confidentiality practices and any additional NDA requirements specified in engagement agreements.
Limitation of Liability
Our assessments and recommendations are based on the information available at the time of engagement. While we strive for accuracy and thoroughness, we cannot guarantee that all vulnerabilities will be identified or that implementing our recommendations will prevent all security incidents.
Intellectual Property
Deliverables created specifically for a client during an engagement become the client's property upon full payment. ECS retains rights to methodologies, tools, and frameworks used in providing services.
Independent Contractor
ECS operates as an independent cybersecurity consultant. We are not a managed security service provider (MSSP), do not provide 24/7 monitoring services, and do not resell security products.
Governing Law
These terms are governed by applicable law. Any disputes arising from our services will be resolved through good-faith negotiation or, if necessary, binding arbitration.
Changes to Terms
We may update these terms from time to time. Changes will be posted on this page with an updated revision date.
Contact
For questions about these terms, contact us at legal@ecsvault.com
Our Commitment
Framework Aligned
NIST CSF, CIS Controls, Zero Trust
Confidential
Your information is protected
Independent
No vendor affiliations